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we have pleased to offer you to LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator Reviews
21 of 26 people found the following review helpful 
Customer service???, December 10, 2007 By J.D. (SoCal) - See all my reviews Looks nice but ... a carton of milk on the top shelf and a 2L coke on the door had chunks of ice within a day. I raised the temp setting to 39, then 40 degrees and waited 48 hours, same problem. I called LG Customer Service, I was told that was to be expected since cold air vents were located in those places. Their solution is to put my milk on a lower shelf. I called back and talked to a different rep, identical response. Neither rep would connect me to a supervisor. Although the 2nd rep did offer to schedule a service call, it would be at my expense since they consider that to be normal.
LG customer service was so bad. I felt like their purpose was not to help, but rather to get me off the phone. Both reps gave such similar responses, it seemed as if they were reading from a script.
I finally did got the refrigerator repaired, but only after I filed a dispute with my credit card company. At this price point, it shouldn't be this frustrating to get service.
10 of 12 people found the following review helpful heavy piece of junk, May 24, 2009 By This review is from: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator Very poor pruduct..very poor service..they do not stock parts for these...I have many broken parts on it due to poor quailty..the light housing has melted because the light stays on..we have the bulbs turned out to stop a possible fire..DO NOT BUY A LG REFRIGEATOR!
8 of 10 people found the following review helpful Piece of Cra?, June 17, 2009 By RKtect "Rick" (New York) - See all my reviews This review is from: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator DO NOT buy ANY LG refrigerator...... EVER !!!! They are plagued with problems that can NEVER be fixed... even with an extended warrantee. The freezer fans runs continually while the elements behind the back panel freezes solid around the fan. The noise that comes out of the fan running against the ice pack can keep anyone awake all night .
RUN dont walk away from ANY LG piece of shi? French door refrigerator !!!!
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| 21 of 26 people found the following review helpful Customer service???, By J.D. (SoCal) - See all my reviews LG customer service was so bad. I felt like their purpose was not to help, but rather to get me off the phone. Both reps gave such similar responses, it seemed as if they were reading from a script. I finally did got the refrigerator repaired, but only after I filed a dispute with my credit card company. At this price point, it shouldn't be this frustrating to get service. 10 of 12 people found the following review helpful heavy piece of junk, By This review is from: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator Very poor pruduct..very poor service..they do not stock parts for these...I have many broken parts on it due to poor quailty..the light housing has melted because the light stays on..we have the bulbs turned out to stop a possible fire..DO NOT BUY A LG REFRIGEATOR! 8 of 10 people found the following review helpful Piece of Cra?, By RKtect "Rick" (New York) - See all my reviews This review is from: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator DO NOT buy ANY LG refrigerator...... EVER !!!! They are plagued with problems that can NEVER be fixed... even with an extended warrantee. The freezer fans runs continually while the elements behind the back panel freezes solid around the fan. The noise that comes out of the fan running against the ice pack can keep anyone awake all night .RUN dont walk away from ANY LG piece of shi? French door refrigerator !!!! |
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