Customer Rating :
List Price : $2,495.00 new Price : $2,495.00
List Price : $2,495.00 new Price : $2,495.00
we have pleased to offer you to Grizzly G0442 5 HP Cyclone Dust Collector Reviews
9 of 11 people found the following review helpful 
Non functional machine - Worst customer service, December 23, 2010 This review is from: Grizzly G0442 5 HP Cyclone Dust Collector (Misc.) We ordered the Grizzly cyclone dust collector because the company promised delivery in time for a deadline we had. The unit arrived late and was missing vital components. Not that a box or two was not delivered but that boxes were packed missing components. i.e. All the gaskets were missing, some connectors and sheet metal components of the cyclone.
Customer service informed us that they only had some of the parts, not all, and that they would ship them to us and would charge us $160 for shipping.
I immediately asked for a supervisor! the Grizzly operators refused. It must be policy not to put on a supervisor? I tried to reach a supervisor on several more calls. Finally frustrated I left a message with an operator that Grizzly must ship the missing parts immediately free of additional charge or reverse the order and pick up their useless machine.
Five days later I received a call back from a Grizzly supervisor offering to ship some not all of the parts... Read more
› See the customer review...
| 9 of 11 people found the following review helpful Non functional machine - Worst customer service, This review is from: Grizzly G0442 5 HP Cyclone Dust Collector (Misc.) We ordered the Grizzly cyclone dust collector because the company promised delivery in time for a deadline we had. The unit arrived late and was missing vital components. Not that a box or two was not delivered but that boxes were packed missing components. i.e. All the gaskets were missing, some connectors and sheet metal components of the cyclone.Customer service informed us that they only had some of the parts, not all, and that they would ship them to us and would charge us $160 for shipping. I immediately asked for a supervisor! the Grizzly operators refused. It must be policy not to put on a supervisor? I tried to reach a supervisor on several more calls. Finally frustrated I left a message with an operator that Grizzly must ship the missing parts immediately free of additional charge or reverse the order and pick up their useless machine. Five days later I received a call back from a Grizzly supervisor offering to ship some not all of the parts... Read more |
› See the customer review...
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